Paper submission

Abstract & Paper submission

Please submit your abstract and paper through the Online Conference System (OCS) powered by Springer:

Submissions of full papers and short papers

ICServ2013 calls for full papers presenting interesting recent results or novel ideas on service researches.  At the same time, the conference calls for short papers presenting interesting and exciting recent results including case studies, work in progress or novel ideas on businesses. All authors must submit the abstract (100-300 words) of their paper by April 30. Then all authors must submit full and short papers by May 13 using each template for full or short paper.


Short paper submissions should follow the double column format of ICServ2013 without exceeding 4 pages including tables, figures, and references. Full paper submissions should follow the double column format of ICServ2013 with no less than 4 pages and no more than 8 pages. You can find a Microsoft Word template (please do not use LaTeX) below.
Template for full paper
Template for short paper


Accepted full papers and short papers will be published on a single-volume conference PDF file. Only selected full papers will be published by Springer as a book series. Authors of a full paper should sign the Springer Copyright Form. All short paper copyright belongs to the Society for Serviceology.