Special session 1 - Workshop

Oct. 16th 16:20-17:40
Special session 1 - Workshop
Service Design & Innovation SIG workshop (Chair: Prof. Stephen K. Kwan)

Abstract: Service design is emerging research area in SSMED. Some leading universities started service design course combining design-thinking, engineering, management approaches. This workshop
provides a real workshop on service design. By joining this workshop, new faculty and phd students understand what is a service system, what needs to be considered, and various methods to design a service system, and discuss teaching methods of service design and the future research areas.

Target: New faculty and Ph.D students, faculties who are teaching service science and service design

This session requires the pre-registration.
Registration site for this workshop